You may not use Field Office to:
- break a law, regulation, court order, professional rule, license condition, provider policy, or another person’s rights;
- harass, threaten, shame, deceive, discriminate, stalk, or unlawfully surveil anyone;
- impersonate a person, government office, lawyer, bank, collection agency, emergency service, licensed professional, or customer;
- send spam, unlawful robocalls or texts, ignore opt-outs, spoof caller identity, or record without required notice and consent;
- collect an amount not lawfully owed, conceal a dispute, reveal a debt to an unauthorized person, or threaten a lien, lawsuit, shutoff, arrest, or repossession without a lawful and genuinely intended basis;
- submit a false contract, signature, invoice, permit, lien, payroll record, time entry, tax record, insurance claim, receipt, license, or proof of work;
- make employment, housing, credit, insurance, medical, or other high-impact decisions solely from automated output;
- provide emergency instructions, professional diagnoses, or safety-critical control without qualified human oversight;
- upload secrets, payment credentials, health data, children’s data, biometric data, government identifiers, or other specially regulated data unless Field Office has expressly approved the use in writing and supplied an appropriate configuration;
- access another account, probe security, introduce malware, scrape the Services, bypass limits or approval controls, or interfere with operation;
- use output or Customer Data to violate intellectual-property, privacy, publicity, confidentiality, or contractual rights; or
- resell, sublicense, reverse engineer, or use the Services to build a competing model or product except where law expressly permits it.
Enforcement
We may block an action, require human review, preserve relevant records, investigate, notify an account owner, limit integrations, suspend access, or terminate an account when we reasonably believe use creates legal, security, safety, or reputational risk. We may report conduct where required by law. Customers remain responsible for their users and for losses caused by misuse.
Reporting
Report suspected abuse through the support or legal contact identified in the applicable account or order form. Include the business name, communication date, channel, and enough detail to investigate without sending unnecessary sensitive information.